Warranty Details

Welcome to our comprehensive warranty program, designed to offer you peace of mind and confidence in your purchase. At Pranax, we prioritize reliability and quality, and our warranty options reflect our commitment to ensuring your satisfaction.

1 Year Manufacturer Warranty for Lithium Ion Multipurpose Battery Pack & Chargers: Every lithium ion multipurpose battery pack and charger you purchase from us is backed by a 1-year manufacturer warranty. This warranty covers any manufacturering defects in materials or workmanship for a full year from the date of purchase, providing you with assurance and reliability.

2 Years Manufacturer Warranty for Lithium Ion EV Battery Pack: For our lithium ion electric vehicle (EV) batteries, we offer 2-year manufacturer warranty. This warranty ensures that your EV battery is protected against manufacturing defects in materials and workmanship for two years from the date of purchase, giving you added confidence in your investment.

3 Years Manufacturer Warranty for Ferro Phosphate Battery Pack: Our ferro phosphate batteries come with an impressive 3-year manufacturer warranty. This coverage provides peace of mind knowing that your ferro phosphate battery is guaranteed against manufacturing defects for three years from the date of purchase, underscoring our commitment to quality and durability.

5 Years Manufacturer Warranty for Lithium Prismatic Battery Pack: For our lithium prismatic batteries, we offer an industry-leading 5-year manufacturer warranty. This extensive warranty coverage ensures that your lithium prismatic battery is protected against manufacturing defects for five years from the date of purchase, providing you with long-term reliability and performance.

1 Year Extended Warranty: Additionally, all our products come with the option to purchase a 1-year extended warranty. This extended coverage provides an extra year of protection beyond the standard warranty period, giving you added peace of mind and satisfaction with your purchase.

Whether you’re powering your devices with our lithium ion multipurpose batteries, driving with our lithium ion EV batteries, or relying on our ferro phosphate and lithium prismatic batteries, you can trust that your investment is protected by our comprehensive warranty program. If you have any questions or need assistance regarding our warranty coverage, our dedicated customer service team is here to help.

Covered-In-Warranty:-
Manufacturing Defects.

Not-Covered-In-Warranty:-
Physical Dameged.

Note:- You can’t claim your warranty if the product’s warranty seal broken, the product has been opened in any way or any repairs have been attempted.

To claim your warranty and any help you have to WhatsApp us at 8334843372 Or Mail Us info@pranax.in

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Address To Courier:-
Company – Pranax
Address – Beleghata Main Road,
Kolkata – 700085
West Bengal
India
Contact No –
+91 8334843372